At Universal Foods Limited, we do ensure that only products
that meet our high standards reach the customer. The Quality Assurance
Department, they value our customers, they appreciate your comments and
concerns to consistently maintain the best quality cereals in the market.
Universal Foods Guarantee to Honour Any Claim
-Should you not be
satisfied with the quality of the product purchased, retain the package and its contents and
call our Quality Assurance Hot Line (868) 636-9963 or email us @ hotline@ufl-cereals.com
-A representative will contact you in 48 hours and make arrangements to meet with you to honour the complaint.
-When the representative meets with the client, an apology letter will be given to the customer.
-The defective product will be taken to UFL lab to conduct testing to determine the root source of the issue and the customer will be given replacement products for the the inconvenience.
Customer receiving a Sunshine Hamper from a representative as replacement products.
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