Monday 21 July 2014

CUSTOMER COMPLAINT



At Universal Foods Limited, we do ensure that only products that meet our high standards reach the customer. The Quality Assurance Department, they value our customers, they appreciate your comments and concerns to consistently maintain the best quality cereals in the market.


Universal Foods Guarantee to Honour Any Claim

-Should  you not be satisfied with the quality of the product purchased, retain the package and its contents and call our Quality Assurance Hot Line (868) 636-9963 or email us @ hotline@ufl-cereals.com     

-A representative will contact you in 48 hours and make arrangements to meet with you to honour the complaint.    

-When the representative meets with the client, an apology letter will be given to the customer.

-The defective product will be taken to UFL lab  to conduct testing to determine the root source of the issue and the customer will be given replacement products for the the inconvenience.






Customer receiving a Sunshine Hamper from a representative as replacement products.

Friday 18 July 2014

Benefits of Wholegrain Cereals



 Nutritional Benefits of Wholegrain Cereals



Wholegrain cereals are a rich source of many essential vitamins, minerals and phytochemicals. The typical wholegrain cereal food is:

  • low in saturated fat, but is a source of polyunsaturated fats, including omega-3 linolenic acid
  • cholesterol-free
  • high in both soluble and insoluble fibre, and resistant starch
  • an excellent source of carbohydrates
  • a significant source of protein
  • a good source of Bb group vitamins, including folate
  • a good source of many minerals, such as iron, magnesium, copper, phosphorus and zinc
  • a good source of antioxidants and phytochemicals that can help lower blood cholesterol levels.

Health Benefit to Cereal Eaters of Sunshine Bran Range





1.Wholegrains help protect against heart disease. Eating cereal foods (especially wholegrains and those with fibre from oats or barley) is associated with protective effects against heart disease in adults. It has been Studies have shown that a high intake of wholegrains (at least 2.5 serves per day) is associated with 21 per cent lower risk of cardiovascular events. Regularly eating of cereals that are rich in soluble fibre, such as oats (containing beta-glucans) and psyllium, has been found to significantly reduce the amount of cholesterol in the bloodstream.

2.Wholegrains and type 2 diabetes. Results from the Nurses Health Studies I and II showed that two serves of wholegrain cereals daily can reduce the risk of developing type 2 diabetes by 21 per cent, which have been linked to improvements in insulin sensitivity.

3.Wholegrains and weight management. High-fibre cereals, can be an effective part of any weight loss program as they tend to have a lower energy density, which means they provide fewer kilojoules per gram of food. . High-fibre cereals they take longer to digest and create a feeling of fullness, which discourages overeating. Wholegrains are also naturally low in saturated fat and contain good polyunsaturated fatty acids

4.Wholegrains, cereals and bowel health. High-fibre foods and wholegrain cereal products increase movement of food through the digestive tract. The result is increased stool (faeces or poo) bulk, softer and larger stools, and more frequent bowel action . A high-fibre diet, especially one high in insoluble fibre, has been associated with decreased risk of developing colon cancer and diverticular disease (a condition where ‘pouches’ form in the wall of the intestine).

5.Wholegrain cereals and cancer.Consumption of one to three serves per day of wholegrain cereals high in dietary fibre is associated with a reduced risk of colorectal cancer in adults. A recent review showed that three servings of wholegrains daily (about 90 g) equals about a 20 per cent reduction in the risk of colorectal cancer – and further reductions are possible with higher intakes.